Instant messaging is a quick program that allow people to chat instantly with someone else instead of a call or by using e-mail. By using instant messaging, you can connect with someone instantly, view videos, play sounds, share files, and many other items. Instant messaging first became popular in 1996 with ICQ. Approximately a year later, AOL had their own version of instant messaging and chat rooms and eventually acquired ICQ. Instant messaging is like most other things we use now. You download the application to where you want to use it, create your contact list of the people that use the program that you would like to contact and go from there. It is a great tool when you need a quick response and both parties are online and can take care of something quickly rather than wait for an e-mail.
Tyson, Jeff. How Instant Messaging Works. Retrieved from
http://computer.howstuffworks.com/e-mail-messaging/instant-messaging.htm
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